Landlords - Protection Information

Tenants in California have certain protections from eviction under state law, as well as under local laws in some cities and counties. This page describes protections under California’sCOVID-19 Tenant Relief Act and COVID-19 Rental Housing Recovery Act (“the Acts”), which were most recently amended by AB 832. The nature of eviction protections provided for under the Acts will change in a number of ways beginning October 1, 2021, and so it is important that you review the applicable laws, in addition to the information below, to more fully understand your rights and responsibilities as a landlord. The Acts also make available financial assistance to qualified landlords and tenants for a tenant’s unpaid rent that has accrued any time since April 1, 2020. Beginning, October 1, 2021, you will be required to apply for this financial assistance before you can evict a tenant for failing to pay rent during the COVID-19 pandemic. Depending on your specific circumstances and where you live, your tenants may have other protections from eviction that you must comply with. You should speak with a lawyer to find out what rules apply to your specific situation.

We understand that many homeowners and landlords have suffered a loss of income because of the COVID-19 pandemic. Homeowners may have lost all or part of their income because they lost their jobs, had their work hours cut, or had to take time off from work to care for family members.

Many landlords have also felt the impact of the pandemic, as tenants became unable to pay all or part of their rents.

The COVID-19 Tenant Relief Act and the COVID-19 Rental Housing Recovery Act (“the Acts”), which were most recently amended and added by AB 832, provides some relief.

Rental Assistance

Beginning October 1, 2021, a landlord wanting to evict a tenant for failing to pay rent that came due any time since March 1, 2020 must first apply for financial assistance through the state or local government’s rental assistance program. Failure to do so will prevent a court from issuing a judgment in an unlawful detainer action.

The good news is that applying for rental assistance is easy, and qualifying landlords and tenants will receive 100% of all unpaid rent accrued during the COVID-19 pandemic.

Mortgage Forbearance

Mortgage Forbearance protections apply to homeowners and landlords with four (4) or fewer properties, whether those properties are owner-occupied or not, and who have had difficulty making mortgage payments because of COVID-19.

Homeowner and small landlords should contact their mortgage servicer – the company they send their mortgage payment to – for options that may be available. Financial institutions are required by federal law to know what entity owns the mortgage loans they service. When you contact your servicer to request payment relief, you should ask whether your mortgage is federally-backed (owned or guaranteed by a federal mortgage agency such as Fannie Mae, Freddie Mac, the Federal Housing Administration, or the Veterans Administration) or non-federally-backed.

If you have a federally-backed mortgage, you can request forbearance pursuant to the federal CARES Act (Coronavirus Aid, Relief, and Economic Security) to help you avoid becoming delinquent on your mortgage.

If you have a non-federally-backed mortgage, you can also contact your servicer requesting forbearance along with other options that may be available to you.

For all mortgages, whether federally-backed or not, your servicer must provide you with a detailed description explaining why the forbearance request was denied, stating the exact reasons for the denial.

If the servicer’s explanation identifies missing information or errors in the request, you then have 21 days to update and correct these issues.

Additional homeowner protections and lender requirements before a bank can file a notice of default on your mortgage include:

  • The ability for you to contest either the 30-day contact or the forbearance denial notice. (The 30-day contact refers to the minimum 30 days a lender must wait after contacting a borrower to seek payment before filing a Notice of Default.)

  • A requirement for lenders to file the forbearance denial notice along with the required declaration of borrower contact when recording a notice of default.

  • The right for homeowners or small landlords to file a cause of action (lawsuit) if their lender harms them by violating the law.

If you believe your lender has harmed you by violating the law, you should consult with an attorney. If you need low- or no-cost legal help, visit and/or for additional resources.

  • Fact Sheet: New Protections and Guidelines for Homeowners and Small Landlords